Shipping + Returns

SHIPPING
- Free standard shipping on orders of CAD$99 or more (before taxes and shipping) in Canada.
- All orders require 1-3 business days for processing time unless otherwise noted on the product page.
- All orders that are shipped via standard take 1-5 business days to arrive the destination in Canada.
- Orders below $99 are subject to shipping on Customer’s choice of shipping method at the checkout page.
- Express shipping is available upon your selection at the checkout page.

Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.

RETURNS
We, at Shou Lifestyle + Wellness, are decidated to provide you total satisfaction with your shopping experience. We accept returns of unopened and sealed products up to 30 days after the date of purchase. Opened or used products, or any items marked as non-refundable are not within our return guidelines.

Please note that we are not the manufacturers of the products we sell. If you have a complaint with a product, please contact the manufacturer at the number on the packaging.

If you would like to make a return request, please email wellness@shoulifestyle.com with your order number, the item(s) that you would like to return, and the reason for the return. Our Customer Care will reach out to you as soon as possible with the next steps!

Happy Shopping!